Every home needs quality textiles. From the sheets you sleep on to the towels you use daily, these items shape your comfort. Łóżkoholicy has become a trusted name for Polish shoppers seeking bedding, linens, and home accessories since 2009.
The store offers more than 59,000 products across categories. You can find everything from cotton bedding sets to bathroom rugs without leaving your couch. Whether you need a new duvet or kitchen tablecloths, this online retailer has built a reputation for selection and service.
This article covers the history of Łóżkoholicy, what makes it stand out, its product range, customer experiences, and tips for shopping smart. You’ll learn whether this store matches your needs and how to get the best value.
What Is Łóżkoholicy?
Łóżkoholicy is an online textile retailer that launched in 2009, though its roots trace back to a family business from 1989 that operated traditional retail stores. The company specializes in home textiles sold through the internet.
The name translates roughly to “bed addicts” in English. It reflects their focus on bedroom products and their promise of quick order fulfillment. The brand positions itself as experts who can rapidly deliver quality textiles to your door.
The business operates under the legal entity LOZKOHOLICY.PL Sp. z o.o. Sp. K., a limited partnership registered in the Polish commercial register. Their main office is located in Wrocław at Bartoszowicka 3.
Company Background
The founders built Łóżkoholicy on decades of textile retail experience. Their family had been selling fabrics and home goods since 1989 through physical stores. By 2009, they recognized the shift to online shopping and launched their e-commerce platform.
This foundation in traditional retail gave them supplier relationships and product knowledge. They knew what customers wanted and which manufacturers produced quality goods. That expertise translated into their online catalog.
Today, the company employs several departments. Their team includes warehouse workers, seamstresses, IT specialists, office staff, and management. They even produce about 60 different products using cotton and Minky fabric, offering thousands of design combinations.
Product Categories at Łóżkoholicy
The store divides its massive catalog into clear sections. Here’s what you’ll find:
Bedroom Textiles
This is their core category. Options include:
Bedding sets – Available in sizes from 140×200 cm to 200×220 cm, made from cotton, satin, flannel, and microfiber. You can choose solid colors, patterns, or licensed designs featuring cartoon characters for children.
Sheets – Fitted and flat sheets in materials like cotton jersey, terry cloth, and bamboo. Common sizes include 160×200 cm and 180×200 cm with elastic edges for easy fitting.
Duvets and pillows – Down-filled, synthetic, anti-allergic, and wool options. They stock duvets for different seasons: light summer versions, warm winter ones, and year-round medium-weight choices.
Bedspreads and coverlets – Quilted designs, reversible options, and decorative throws to protect your bedding and add style.
Bathroom Products
Towels – Bath towels, hand towels, and washcloths in terry cloth, bamboo, and microfiber. Hotel-quality options available for those who want extra softness.
Bathroom rugs – Anti-slip mats in various sizes and colors to match your bathroom decor.
Bathrobes – Soft robes for post-shower comfort, available in multiple sizes.
Kitchen and Dining
Tablecloths – Stain-resistant options with decorative borders, sized for different table dimensions (120×220 cm, 140×320 cm, and more).
Kitchen towels – Cotton dish towels and cleaning cloths.
Table runners – Decorative pieces to enhance your dining table.
Living Room Accessories
Blankets – Acrylic, microfiber, and cotton throws for couch comfort.
Curtains – Ready-made window treatments in various styles.
Special Categories
Baby products – Crib bedding, changing pad covers, nursing pillows, and car seat protectors.
Garden and beach – Outdoor cushions and beach towels for summer.
The store works with known Polish and international brands including Eurofirany, AMZ, Animex, Darymex, Elway, Collection World, Faro, and Carbotex.
Shopping Experience and Features
Website Navigation
The Łóżkoholicy website organizes products by room and type. You can filter by size, color, material, price, and brand. Product pages show multiple photos, detailed specifications, and related items.
The store markets itself as having the widest offer on the market with ecological packaging, emphasizing environmental responsibility.
Custom Orders
One unique feature is customization. They employ seamstresses who create made-to-order items like tablecloths, bedding, baby accessories, and pregnancy pillows. You can also request embroidery on certain products, such as adding a child’s name to bedding.
They offer three product configurators on their site. These tools help you personalize items to your specific needs, particularly useful for non-standard mattress sizes.
Delivery Options
Standard shipping goes through courier services or Paczkomaty (parcel lockers) throughout Poland. Free delivery applies to orders over 100 PLN.
Customer reviews mention quick fulfillment. Some shoppers report ordering Wednesday night and receiving items Friday morning.
Return Policy
Łóżkoholicy offers a 365-day return window, far exceeding the standard 14-day legal requirement in Poland. This extended period gives customers nearly a year to decide if products meet their expectations.
To return items, you complete a form on their website, pack the product, and send it back. The company provides instructions on shipping methods.
Payment Methods
You can pay by credit card, bank transfer, or pay-later options. The site uses secure payment processing.
Customer Reviews and Reputation
Customer feedback varies significantly. Here’s what shoppers report:
Positive Experiences
Many customers praise product quality and fast shipping. Reviewers mention good quality at low prices with solid packaging. Repeat customers appreciate the selection and value.
The quick delivery stands out in positive reviews. Orders often arrive within 2-3 business days. For urgent needs, this speed matters.
Complaints and Issues
Not all experiences are positive. Common complaints include:
Quality inconsistencies – Some customers received items with defects, thin materials, or colors that didn’t match photos. One reviewer described sheets as thin with pulled threads.
Customer service problems – Multiple reviews mention difficulties with returns and complaints. One customer waited over a month for a response about defective bedding. Communication issues frustrate buyers trying to resolve problems.
Size discrepancies – A customer reported pillow cases measuring 74×64 cm instead of the advertised 80×70 cm, making them incompatible with standard pillows.
Newsletter spam – One reviewer complained about receiving unwanted promotional emails despite unsubscribing.
Overall Rating
The store receives mixed ratings across review platforms. While many shoppers have good experiences, the negative reviews highlight real concerns about quality control and customer service consistency.
If you choose to shop here, inspect items immediately upon arrival. Document any issues with photos and contact the store promptly if problems arise.
Pricing and Deals
Łóżkoholicy positions itself as an affordable option. Prices typically fall below premium retailers while staying above discount chains.
Current Offers
The store runs regular promotions:
- Newsletter discount – New subscribers get 10 PLN off their first order
- Seasonal sales – Discounts during Black Friday, holidays, and special occasions
- Clearance section – Marked-down items from previous collections
Discount codes appear on coupon sites throughout the year. Common offers include 5-8% off total purchases.
Value Comparison
| Item Type | Typical Price Range | Market Position |
|---|---|---|
| Cotton bedding set (200×220) | 60-150 PLN | Mid-range |
| Bath towel | 15-40 PLN | Budget to mid-range |
| Duvet (160×200) | 80-200 PLN | Mid-range |
| Fitted sheet | 25-60 PLN | Budget to mid-range |
These prices compete well with other online textile retailers in Poland. The value depends on the specific product line and material quality.
Sustainability and Quality Standards
The company emphasizes ecological packaging in its marketing. This shows environmental awareness, though specific sustainability certifications aren’t prominently displayed.
Some products carry the “Tekstylia Godne Zaufania” (Textiles Worthy of Trust) certification, indicating testing for harmful substances. This matters for items that touch your skin, especially children’s bedding.
The materials range from natural fibers like cotton and bamboo to synthetic options. Product descriptions specify material composition, helping you choose based on your preferences and needs.
Tips for Shopping at Łóżkoholicy
Based on customer experiences and product offerings, here’s how to shop smart:
Read product descriptions carefully – Check exact measurements, material composition, and care instructions. Don’t rely solely on photos.
Start small – If you’re a first-time buyer, order one item to test quality before making a large purchase.
Document everything – Take photos when unpacking. If issues arise, you’ll have evidence for returns or complaints.
Check return policies – While the 365-day return window is generous, understand the process before ordering.
Compare prices – Look at similar items across different brands in their catalog. Prices and quality vary.
Subscribe wisely – Newsletter subscribers get discounts, but be prepared for regular promotional emails.
Measure accurately – For fitted sheets and custom items, measure your mattress or furniture precisely. Standard sizes sometimes don’t match actual dimensions.
Contact customer service early – If you have questions about products, reach out before ordering. Response times vary, so plan ahead.
Competitors and Alternatives
Łóżkoholicy competes in Poland’s crowded home textile market. Other options include:
Homla – Another online retailer with similar pricing and product range.
Pepco – Budget chain stores with basic textile offerings at lower prices.
Ikea – Swedish retailer with standardized bedding and home goods, often at competitive prices.
Zara Home – Higher-end option with fashion-forward designs at premium prices.
Local markets – Traditional textile vendors in bazaars, often with negotiable prices.
Each alternative has trade-offs. Łóżkoholicy’s strength lies in its selection breadth and custom options. If you need standard sizes and proven quality, larger chains might serve you better. For unique designs or specific requirements, this specialist retailer offers advantages.
Frequently Asked Questions
Does Łóżkoholicy ship internationally? The site primarily serves Polish customers. International shipping options aren’t clearly advertised.
Can I track my order? Yes, you receive tracking information via email after your order ships.
Are products machine washable? Most textiles are machine washable, but check individual product care labels for temperature and cycle recommendations.
Do they have physical stores? Łóżkoholicy operates exclusively online, though the parent company has retail history.
What payment methods do they accept? Credit cards, bank transfers, and installment payment options through third-party services.
Conclusion
Łóżkoholicy serves as a comprehensive online source for home textiles in Poland. The store’s history, spanning from 1989 to today, demonstrates staying power in a competitive market. Their massive product selection covers bedrooms, bathrooms, kitchens, and more.
The company excels in variety and customization options. You can find standard products alongside made-to-order items, with choices spanning budget to mid-range prices. Quick delivery and an extended return window add convenience.
However, quality consistency remains a concern based on customer feedback. Some buyers receive excellent products while others face defects or disappointments. Customer service responsiveness also varies.
For shoppers willing to inspect items carefully upon arrival and comfortable with online purchasing, Łóżkoholicy offers good value. The key is managing expectations, choosing wisely, and acting quickly if problems arise. Your home deserves quality textiles—just ensure you get what you pay for.
Featured Snippet Summary: Łóżkoholicy is a Polish online home textiles retailer founded in 2009, offering 59,000+ products including bedding, towels, and home accessories. The store features fast delivery, 365-day returns, and custom orders from a family business with roots since 1989.
